eduroam

eduroam which stands for "Education Roaming" allows users of participating institutions to access the wireless network at other participating organizations using their home institution's credentials. All this with a minimal adminstrative overhead. Depending on local policies at the visited institutions, eduroam participants may also have additional resources at their disposal.

For further details please visit www.eduroam.org

ACOnet participants receive more service information in our Webportal at Working Groups/eduroam.

Participating Organizations

ACOnet provides the basic infrastructure for the eduroam service. The participating organizations in Austria are listed below. Further information regarding configuration or local support can be found at their local websites:


Location	Organization	SSID	Local Support
Dornbirn	FH Vorarlberg	eduroam	helpdesk(at)fhv.at
Innsbruck	University of Innsbruck	eduroam	zid-service(at)uibk.ac.at
Innsbruck	MCI Management Center Innsbruck	eduroam	helpdesk(at)mci.edu
Salzburg	FH Salzburg	eduroam	helpdesk(at)fh-salzburg.ac.at
Salzburg	University of Salzburg	eduroam	eduroam.ticket(at)sbg.ac.at
Linz	JKU Linz	eduroam	netadmin(at)jku.at
Graz	University of Graz	eduroam	helpdesk(at)uni-graz.at
Graz	Graz University of Technology	eduroam	wlan(at)tugraz.at
Leoben	Montanuniversität Leoben	eduroam	betreuer(at)unileoben.ac.at
Vienna/Graz	Austrian Academy of Sciences (ÖAW)	eduroam
Vienna	University of Vienna	eduroam	helpdesk.zid(at)univie.ac.at
Vienna	Vienna University of Economics and Business	eduroam-wu	hotline(at)wu-wien.ac.at
Vienna	Vienna University of Technology	eduroam	help(at)zid.tuwien.ac.at
Vienna	Medical University of Vienna	eduroam	helpdesk(at)meduniwien.ac.at
Vienna	University of Applied Arts Vienna	eduroam	PC(at)helpline.uni-ak.ac.at
Vienna	University of Music and Performing Arts Vienna	eduroam	helpdesk(at)mdw.ac.at
Vienna	University of Veterinary Medicine Vienna	eduroam	zid.helpdesk(at)vu-wien.ac.at
Vienna	Centre for Social Innovation	eduroam	eduroam(at)zsi.at
Vienna	Institute for Advanced Studies	eduroam	hotline(at)ihs.ac.at

Hint

Basically it is recommended to try your eduroam configuration first of all at your home organization (the university or educational institution where you are registered). Hence in case of any problems you have the possibility of local internet connection and you can ask for help in your institution. In most instances eduroam will work at other locations, if you had no problems in your home organization.

Tips in case of problems

If you have problems to connect to eduroam in one of the listed organizations, please follow these steps:

Check your WLAN and encryption settings. Make use of the configuration guides on the website of the respective organization.
e.g. WLAN Anleitung der Universität Wien
Contact the support of your home organization. They can test local settings and check your authentication.
If there are no problems on the part of your home organization, it is probably a local problem. Please contact the local support of the organization where you try to connect with eduroam.