eduroam, actually "Education Roaming", allows users of participating institutions to access the wireless network at other participating organizations using their home institution's credentials. Adminstrative overhead is minimal. Depending on local policies at the visited institutions, eduroam participants may also have additional resources at their disposal.
For further details please visit www.eduroam.org
and https://wiki.univie.ac.at/display/federation/eduroam.at respectively.
On July 17, 2015 a test run for eduroam was started for a joint use of parts of the wien.at Public WiFi infrastructure. Initially, eduroam was available at the "Donauinsel" (Danube Island) and subsequently also in the city center of Vienna. Consequently eduroam WiFi is not only accessible at the ACOnet participants' locations listed below, but also in growing parts of Vienna.
More information about wien.at Public WiFi can be found at: https://www.wien.gv.at/english/administration/ict/wlan/
ACOnet provides the basic infrastructure for the eduroam service. The participating organizations in Austria are listed below. Further information regarding configuration or local support can be found at their local websites:
Basically it is recommended to try out your eduroam configuration first of all at your home organization (the university or educational institution where you are registered). Hence, in case of any connection problems you still have a local internet connection and you can ask for help in your institution. In most instances eduroam will work at other locations, if you had no problems in your home organization.
Tips in case of problems
If you have problems to connect to eduroam at one of the listed organizations, please follow these steps:
- Check your WiFi and encryption settings. Make use of the configuration guides on the website of the respective organization.
e.g. WLAN Anleitung der Universität Wien
- Contact the support of your home organization. They can test local settings and check your authentication.
- If there are no problems on the part of your home organization, it is probably a local problem. Please contact local support at the organization you are visiting.